Pricing and Plans
Enjoy discounts based on your license and maintenance plan for enhanced value and support.
Onsite / Offsite / Training
2hr minimum deposit
After hours x2 rate
Monthly Support
Licensing
Help
Inital Startup
IT Support: Break-Fix vs. Managed Service Provider (MSP)
Imagine your IT system is like a car. With a break-fix model, you only call the mechanic when your car breaks down. It's unpredictable, costly, and nobody enjoys surprise expenses or downtime.
In contrast, a Managed Service Provider (MSP) acts as your personal pit crew, performing regular maintenance and catching issues before they turn into breakdowns. This proactive approach ensures your business runs smoothly.
Why Use an MSP? - Benefits of Monthly Support
Predictable Costs
Fixed monthly rates without surprise expenses.
Proactive Support
Identify and resolve issues before they cause downtime.
Long-Term Partnership
Strategic IT guidance for growth.
Pricing for Monthly Support
REMOTE SUPPORT
Home: $42 per user
Business/Pro: $52 per user
DEVICES MANAGEMENT
Home: $42 per computer | $12 per tablet/mobile/IoT
Business/Pro: $52 per computer | $22 per tablet/mobile/IoT
EMAIL ACCOUNT & MANAGEMENT
Home: $42 per login email address
Business: $52 per login email address
Onboard / Startup Costs
Per new device/person: $300
Onsite Support
Unlimited onsite support: $500 per month
Hourly Rate: $150 per hour (minimum 2 hours)
Option 2 - Break Fix
Standard hourly rate without a maintenance plan: $250 per hour (2 hrs min onsite)
Monthly Support Includes
Helpdesk Support
Text, email, and phone support.
Technology Guidance
Resources and tips for efficient use.
3rd Party Management
Aid for software and hardware vendors.
Antivirus & Maintenance
Support tools to keep systems running.
Secure Remote Access
Access to systems from anywhere securely.
Monthly Technology Reports
Insights on system performance.
Yearly Audit
Audit of recurring bills.
Loaner Equipment
Replacement devices when needed.
Backup Solutions
Daily offsite and email backup.
Microsoft O365
Email powered by Microsoft O365.
Email Security
Ensuring secure email communication.
Computer Rental
Laptop (14 or 15 inch)
$60/month
Desktop (27+ inch monitor)
$75/month
Replacement Policy
New replacement every 2 years.
Additional Services
LCD TV & Projector Installation
Wire Drop
Firewall Hardware
Network Cabinet
WIFI Setup
Computers & Laptops
Mini PC Desktop
$600+ (R5/i5/16gb/500gb)
Laptop (14inch / 15inch)
$600+ (R5/i5/8gb/256gb)
Support Features
- All inclusive remote support
- Helpdesk with text, email, and phone support
- Technology guidance, resource, and tips
- Technology aid and management for 3rd party software, hardware vendor
- Antivirus, system maintenance and support tools
- Secure remote access
- Computer specs and monthly technology report
- Technology reference manual
- Yearly reoccurring bills audit
- Microsoft Office suite
- Loaner equipment
- Daily offsite data backup
- Onedrive / Sharepoint and email backup
- Email powered by Microsoft O365
- Email security